We know that time volunteered by association leaders and volunteers is a precious commodity. Our flagship Intellitrain Association Management Solutions free you to focus on what you do best - whether furthering the cause of your organisation in society or providing quality regulatory and/or representational services to members. You choose whether to outsource only specific tasks (“out-tasking”), part of your overall functions and activities (“selective outsourcing”) or all of them (“comprehensive outsourcing”). Whatever makes the most sense for you at the time. With our services, you do not grapple with administrative tasks and logistical challenges and can focus your energies on vision, policy, strategy and leadership.
In partnership with you, we help leverage and maximise the time and efforts
of your volunteer Council, Committee Members and full time secretariat
staff. By matching your relevant subject-matter or industry knowledge and
expertise with our solutions, you deliver results and services that stay
aligned to the changing needs of your stakeholders (whether regulators,
employees, members or publics). Enjoy our scaleable services that meet your
current requirements, yet grow with your organisation’s future needs.
Best of all, we ensure your association’s individual identity, including the
use of association-specific letterhead, business cards, web sites and
dedicated phone lines. External audiences that contact our clients rarely
are aware that the association is being managed by a professional company.
Our Service Approach
Intellitrain offers a complete range of association management and
administrative services that can be customised to meet your needs. You may
contract us for full association management services, a single project, a
standing service, or just for a specific period of time.
Each association client is assigned to a designated
association account team led by an account manager who consults with and advises the
officers and board of the client organisation. The account manager is
supported by other staff members, including the client services manager client support executive and events executive.
We put together each association account team based on the specific
requirements of your project to ensure you benefit from a team with the
appropriate expertise and experience.
Our Standards & Processes
Based on our experience in and with associations over the years, we have
developed an invaluable set of standard operating processes, templates and
checklists that minimise effort and hassle for our association clients,
while helping them leverage on the experience and lessons we have gained over
time.
Our Serviced Office & Facilities
For the benefit of our association clients, Intellitrain locates its
office in the heart of the CBD, right above Raffles Place MRT Station.
From our offices, we are able to serve as your association’s
headquarters providing you with a full range of reception, call-centre,
administration and secretariat support services efficiently and
affordably.
specially designed tables that are fully configurable into boardroom, classroom, cluster and event theatre-style seating
2.
multi-media digital projector
3.
digital video-camera
4.
television set
5.
DVD-recorder
6.
video cassette recorder
7.
laptop
8.
presenter mouse/laser pointer
9.
whiteboard and flipcharts.
Our Software & Systems
1.
In collaboration with one of Singapore’s leading polytechnics,
Temasek Polytechnic, Intellitrain has designed
and developed “Intellitrain Management System”, a unique proprietary
membership and events management system specifically for associations in
Asia. Coupled with Intellitrain’s AMC services, you can now:
Enjoy the convenience and cost-effectiveness of managing
your membership applications, renewals, expiry, payments as well
as event registrations, attendance and payments using our web-based system.
Manage your membership and events online via your own association website.
Centralise all your upcoming association events in one regularly updated database and event calendar.
2.
Intellitrain has invested in specialised telephony systems that enable
us to assign dedicated telephone lines to each of our association clients.
We answer each line in the name of the relevant client thus preserving our
clients’ branding as well as the seamlessness of each external party’s
experience in dealing with our clients.
3.
To ensure that we are able to provide the quality of service and
support that our clients deserve, Intellitrain provides its own
web-hosting and email services to associations, all at a very affordable
price. Find out more here!
So, why reinvent the wheel?
Let us share with you our expertise and resources in association management, consulting, administration and support services, our investments in infrastructure and technology and our strategic partnerships.
Contact us now for more details or a no-obligation discussion.
Intellitrain
is a proud supporter of the “Associations Make a Better World”
campaign which seeks to promote understanding of the association model
as a significant contributor to societies and economies worldwide.
