We know that time volunteered by association leaders and volunteers is a precious commodity. Our flagship Intellitrain Association Management Solutions free you to focus on what you do best - whether furthering the cause of your organisation in society or providing quality regulatory and/or representational services to members. You choose whether to outsource only specific tasks ("out-tasking"), part of your overall functions and activities ("selective outsourcing") or all of them ("comprehensive outsourcing"). Whatever makes the most sense for you at the time. With our services, you do not grapple with administrative tasks and logistical challenges and can focus your energies on vision, policy, strategy and leadership.
In partnership with you, we help leverage and maximise the time and efforts of your volunteer Council, Committee Members and full time secretariat staff. By matching your relevant subject-matter or industry knowledge and expertise with our solutions, you deliver results and services that stay aligned to the changing needs of your stakeholders (whether regulators, employees, members or publics). Enjoy our scaleable services that meet your current requirements, yet grow with your organisation's future needs.
Best of all, we ensure your association?s individual identity, including the use of association-specific letterhead, business cards, web sites and dedicated phone lines. External audiences that contact our clients rarely are aware that the association is being managed by a professional company.
Our Service Approach
Intellitrain offers a complete range of association management and administrative services that can be customised to meet your needs. You may contract us for full association management services, a single project, a standing service, or just for a specific period of time.
Each association client is assigned to a designated association account team led by an account manager who consults with and advises the officers and board of the client organisation. The account manager is supported by other staff members, including the client services manager client support executive and events executive.
We put together each association account team based on the specific requirements of your project to ensure you benefit from a team with the appropriate expertise and experience.
Our Standards & Processes
Based on our experience in and with associations over the years, we have developed an invaluable set of standard operating processes, templates and checklists that minimise effort and hassle for our association clients, while helping them leverage on the experience and lessons we have gained over time.
Our Serviced Office & Facilities
For the benefit of our association clients, Intellitrain locates its office in the heart of the CBD, right above Raffles Place MRT Station. From our offices, we are able to serve as your association's headquarters providing you with a full range of reception, call-centre, administration and secretariat support services efficiently and affordably.
In addition, we provide a fully equipped board/meeting/training room for use by our association clients, with:
1.
specially designed tables that are fully configurable into boardroom, classroom, cluster and event theatre-style seating
2.
multi-media digital projector
3.
digital video-camera
4.
television set
5.
DVD-recorder
6.
video cassette recorder
7.
laptop
8.
presenter mouse/laser pointer
9.
whiteboard and flipcharts.
Our Software & Systems
1.
In collaboration with one of Singapore?s leading polytechnics, Temasek Polytechnic, Intellitrain has designed and developed "Intellitrain Management System", a unique proprietary membership and events management system specifically for associations in Asia. Coupled with Intellitrain?s AMC services, you can now:
Enjoy the convenience and cost-effectiveness of managing your membership applications, renewals, expiry, payments as well as event registrations, attendance and payments using our web-based system.
Manage your membership and events online via your own association website.
Centralise all your upcoming association events in one regularly updated database and event calendar.
2.
Intellitrain has invested in specialised telephony systems that enable us to assign dedicated telephone lines to each of our association clients. We answer each line in the name of the relevant client thus preserving our clients? branding as well as the seamlessness of each external party?s experience in dealing with our clients.
3.
To ensure that we are able to provide the quality of service and support that our clients deserve, Intellitrain provides its own web-hosting and email services to associations, all at a very affordable price. Find out more here!
So, why reinvent the wheel?
Let us share with you our expertise and resources in association management, consulting, administration and support services, our investments in infrastructure and technology and our strategic partnerships.
Contact us now for more details or a no-obligation discussion.
Intellitrain is a proud supporter of the “Associations Make a Better World” campaign which seeks to promote understanding of the association model as a significant contributor to societies and economies worldwide.
